Frequently asked questions

How may I keep up to date with Prasamana’s latest designs and special offers?


There are several options available to you:

Social media will always have promotions advertised, as well as other great content including Activation meditations.
You can find us on

Facebook
Instagram

You may also subscribe to receiving notes from us, from time to time, with exclusive promotions and access to special content.
Sign up here




How do I contact Prasamana?


You may fill in your details on the contact us page, or drop us a note at
peace @ prasamana.com

we will be in touch within 2 business days at the most. we may be off meditating!




What sort of fabric and accessories do you use?


Our luxurious silk meditation scarves are made from the highest quality silk twill. Shiva flame is made with a slightly heavier material at 16mm, the rest are 12mm. Both provide for a beautiful drape, that does not slip and slide like silk satin. All meditation wraps are reversible, so full print of different images on both sides.

Each meditation scarf comes with its own high quality angel wing tie clip, to help anchor it in place whilst wearing.

Silk bags are made from 12mm silk twill, and perfect for storing your wool scarf or silk meditation wrap. Alternatively, you may wish to keep it for travel or using it for your precious items ore delicates. Simply tie the braid to keep the bag shut.

Habotai silk is lightweight 8mm silk, perfect for neck scarves. They are printed one side, so slightly paler on the reverse. A versatile silk ideal for different styles and uses. Folds up neatly and at 33grams, ideal to take as a lightweight cover for those balmy evenings.

Pure wool scarves are made with a delicate herringbone weave, making them lightweight at 54 grams, and compact. The print is one side, showing as slightly paler on the reverse.




How do I care for my scarf?


Full care instructions are on the hang tag with each scarf, and are as follows:

The delicate item needs to be loved and cherished in its care.
We recommend the following tips to extend the natural beauty of your gift:

  1. Gently hand wash in cool water with silk/wool wash or gentle shampoo. Squeeze, without wringing, to remove excess water. Dry in the shade.
  2. Iron whilst damp on silk/wool setting, from the middle outwards, in direction of weave of fabric. Ironing diagonally may distort shape of wool scarf. Leave to air before storing.
  3. Can be dry cleaned. Do not machine wash, do not tumble dry, do not soak. Do not use any detergents with bleach.
  4. To avoid creases, minimise folding and roll your scarf to store, out of direct sunlight.
  5. Remember, wool snags! Take care with jewelry and zips




How are payments taken?


We offer a secure platform with the required encryption in place, to ensure the security of your payment details. We use Stripe as our platform to take credit cards.
All prices on the website are in AU$




How does delivery work?


Full details are in our shipping policy. One reasonable flat fee per world wide zone, and domestic shipping is free over $180. No matter how many items you buy, you can be assured of your rate and deliverability.

Domestic deliveries will be within 4 business days, often sooner. International deliveries may take up to 15 business days. Tracking is available.









© 2019 PRASAMANA